We have recently implemented ESS / MSS for a client.
As part of this , we had a SSO link betweeen SAP and Successfactors.
Context :
SAP Portal Login happens using ldap . (e.g: User id : Rthan01 - Mixed case )
LDAP User credentials are maintained through Active Directory. And Active Directory is the User master for over 100+ Applications.
Daily interface between Active Directory and SAP HCM updates IT105 Subtype 0001 in Upper Case (RTHAN01)
And Interface between SAP and Successfactors picks up the User name from IT105 Subtype 0001 and sends it across to Successfactors.
Issue :
Portal user logins into the SAP portal using Rthan01 - Mixed case.
When the portal user clicks on the link for Successfactors.
Ideally SSO connection needs to be established.
But the ldap user id (Rthan01) is being compared with Successfactors login id (RTHAN01).
Since the ids are different , the login abends, and we get a user error.
Solution Required:
a) Any option to change case of the LogID in SSO Configuration.
b) Any option in SSO Configuration which can be used to address Misaligned User Attributes.
c) Any other option that can be used to address this requirement.