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Advanced claim India process not able to get approved by approver in ESS

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Dear Friends,

 

We've implemented Advanced Claim process(Driver salary, medical/telephone reimbursement,etc) and IT declaration process in ESS . Workflow is triggered as it generates a message ID saying particular request is created successfully . But approver is not getting the same in his ESS .

 

 

We've configured Privilege group,Approver group, User ID assigned to Approver group, and all related configuration.

 

We've 2 level of approval: HR and FI. So two Privilege groups have been created.

 

Regards,

Niladri


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