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Approval status not changing in approver screen for Claim

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Hi,

 

I am facing one issue while approving claims & reimbursement request. Currently I am using WDA application for approval HRESS_CLMS_AP_IN. On the screen while approving approver decision is displaying as approve & message displays as message with reference no. save sucessfully. In the back end the status is showing partially approved. But when I came back & log into the portal with the same user id the approver decision filed displays as "None" again.

 

In backend the workitem is always says ready state & i have only leavel of approver.If anybody faces this issue can u pl. help e to resolve the issue.

 

Thanks,

Snita Shaw


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