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New Bank Details on ESS - Incorrect Country key, address and Payment method

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Hi ESS experts,

 

I would appreciate your assistance on the facing I am facing on ESS regarding Bank details on ESS.

 

When User tried to go to personal information and clicks on Bank details - all bank details are coming correctly in line with R/3 IT 0009 record now when user clicks on New Bank detail , screen pops up with different County key, something different address and also payment details by defaults coming as Cash payment which should be BACS.

This issue is coming in Quality system, however in Development everything is coming correct. Hence it looked liked some config issue would be there so I checked below thing at first:

 

  • Checked config for Payment method : Both systems have got same config, Payment is BACS.
  • Checked Feature ZLSCH, payment method BACS is defaulted in same system.
  • Checked Banks related rest config as found that in table T582G has got grouping XMOL in ECD against IT 0009 however in ECQ, grouping is 0009 against IT 0009 - This I found wrong and inconsistency in config between development and quality system.
  • I corrected grouping in ECQ as XMOL against IT 0009 however this also did not fix the issue
  • I ran report RPUFIXDS to check if there is any inconsistency but did not got any.
  • Services on portal is yet to be checked by me.

 

I need your expert inputs on this please - your help would be highly appreciated.

 

Regards

Priya


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